FAQ/ Return Policy/ Shipping

FAQ

HOW LONG DOES SYDNEY NICOLE HAIR LAST?
  • Depending on the maintenance taken to keep our hair looking and feeling Good. You Must take care of the hair, but it can last up to 1-2 Years for our Raw Virgin Hair, and 3-4 Years for our 100% Raw hair…
CAN SYDNEY NICOLE HAIR BE COLORED OR DYED?
  • Yes. All our hair can be colored and lightened. We advise you to seek professional help when coloring your hair extensions, for you can over process your hair extensions.
HOW CAN I MAKE MY SYDNEY NICOLE HAIR LAST FOR A LONG PERIOD OF TIME?
  • We suggest that you shampoo your extensions every two weeks using a mild shampoo. In between those two weeks, you should only condition your hair. Conditioning your extensions will ensure that your hair stays luscious and beautiful. Following these simple steps, can result in your extensions lasting up to a full year or more.
WHAT COLOR DOES SYDNEY NICOLE HAIR COME IN?
  • All of our extensions vary between natural black and natural brown. There is no custom coloring. We ask that you seek a professional.
CAN I RETURN OR EXCHANGE MY SYDNEY NICOLE HAIR?
  • 30 Day Return on Un opened  Used Wigs Starting From Delivery Date.
HOW LONG DOES SHIPPING & HANDLING TAKE?
  • Once your order is placed and confirmed, you will receive a confirmation email. All orders take 3 days to process BEFORE it is shipped out. Standard shipping can take 7-10 business days, depending on where you are located. Please note that ALL WIG UNITS take 10 business days to ship.

Klarna’s Payment 

In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.